FAQs
Below are answers to some of the questions we hear most often from our customers. If you do not see what you are looking for here, feel free to reach out through our Contact page.
- Do you accept payment from Debit/Credit Card?
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Yes, you can pay by debit or credit card through PayPal, which is currently our only supported payment gateway.
- Is it safe to buy from your website?
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Yes, it is completely safe. We do not store your credit or debit card information on our website, and we use PayPal, a trusted, secure payment gateway, for all transactions.
- What is VecFashion, and when did it start?
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VecFashion creates fully editable vector apparel templates and offers custom design services. We help designers who are not yet confident creating technical illustrations themselves, and we help experienced illustrators save time on repetitive base shapes. VecFashion started in 2013 as a side project and became a full time business in 2018.
- What software can I use to edit your templates?
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Our templates are built in Adobe Illustrator, so that is the best option for editing them. If you use another vector editing tool, such as Inkscape or CorelDRAW, we recommend purchasing one template first to confirm compatibility with your software before placing a larger order.
- What is the difference between a template, a CAD, and a mockup?
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These terms are related but not identical. A template is a pre-drawn base design you build your own creative work on top of. CAD stands for computer aided design, a general term for any digitally created design, not specific to fashion. A mockup is typically a rendered, realistic looking version of a design, often used to preview how a logo or graphic will look on a 3D representation of a product.
- Can I edit your vector files using Adobe Photoshop or Procreate?
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No, our files are true vector files and are built specifically for vector editing software such as Adobe Illustrator. They cannot be properly edited in Photoshop or Procreate.
- Do you manufacture shoes and sneakers?
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No, we currently manufacture custom apparel only, not footwear. For more details, visit our manufacturing page.
- I am starting a clothing brand and do not know where to begin. Can you help?
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Yes, this is exactly what we do. We offer consultation and hands on support to help you get started, from your first flat sketch through to production.
- Do you create custom vector designs?
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Yes, this is our specialty. Send us your hand drawn sketches or reference images, and our team will turn them into professional, production ready vector files. Learn more on our Custom Flat Sketches page.
- Can I resell or redistribute your vectors after purchasing them?
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No, this is not permitted under our license terms. Reselling or redistributing purchased vectors is a violation of our license and may result in legal action for copyright infringement. See our full License terms for details.
- Once I have used your vectors to finish a design, can I send it to my manufacturer or supplier?
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Yes, this is allowed and does not violate our license terms. You are free to send your finished design to your supplier or manufacturer for production.